LESS ADMIN. MORE PROFIT.
Membership management software, created for Syndicates
Hours of paperwork was never part of the plan when you started fishing. Move away from spreadsheet headaches and store all member data in one secure online database.
Empower anglers to update their details, renew their memberships, make payments and book their fishing all from the Clubmate app. And allow your team to access that data securely, wherever they are.
Whether it’s managing memberships, bailiffing your waters, taking payments or co-ordinating bookings – Clubmate has all the tools you need to manage your syndicate from one place, anytime.
- Accept online & in-person memberships
- Manage your club on the go
- Let your members do your work for you via the Clubmate app
- Automated renewals and reminders
- Accept one off or recurring payments by card, direct debit, cash or cheque
- Restrict access to approved anglers only
- Manage waiting lists with member groups
BOOK ON, INSTANTLY
Manage & control availability from a single diary
Empower anglers to check availability, book their swims and purchase guest tickets direct from the Clubmate app.
Configure the system to suit your booking needs. Control who can book, when they can book and whether they need to pay or not – without any manual intervention from you or your team.
Keep tabs on who has booked, who has attended and who didn’t show up. Make sure availability is fair for all and place booking restrictions on the few who abuse the system.
- Display booking availability via the Clubmate app securely, 24/7
- Offer individual swim bookings, exclusive lake hire or first come, first served.
- Impose booking bans or fines for repeat non-attendance
- Enable members to book & make payment at any time, on any device
- Sell Guest Tickets and take payment upfront
- Cross sell products with each booking
VERIFY ANGLERS ON THE BANK
Dedicated Bailiff access
Keeping members and your waters safe from harm is vital for any successful syndicate, which means regularly patrolling your waters and checking in with anglers.
But how can you tell if an angler is authorised to fish? By checking a membership card? Asking for their email confirmation? What if they’ve forgotten to bring them – or worse – lost them?
Eliminate doubt by using the Clubmate Bailiff app to verify whether an angler is authorised to fish directly from the bankside. Check their details, payment status and even their profile photo – no more insecure printed lists, no more checking in with other staff and no more giving the benefit of the doubt.
And if they haven’t paid? Collect membership & ticket fees by debit or credit card securely on the bank.
- Monitor who is authorised to fish via your smartphone
- Add disciplinary notes against members records
- View upcoming bookings & be prepared for attendees
- Accept payments bankside by debit or credit card
- Identify members via their profile photo
- Look up car registrations on the spot
LET MEMBERS DO YOUR WORK FOR YOU
24/7 online member access
Reduce your workload and empower anglers to manage their membership, update their details, book their swims and make payment at anytime, from anywhere.
With Angler access to the Clubmate app, your members can help themselves, dramatically reducing the need to get in touch with your team with the same repetitive questions.
With the ability for anglers to join, renew, pay and upload a profile photo online, you’ll be able to eliminate the need for paper forms, cheques or passport photos.
- Empower anglers to do your admin for you
- Increase retention by making it easy for a member to renew
- Give anglers the power to check availability and book on, 24/7
- Send instant communications with Push notifications
- Dedicated Angler access via the Clubmate app
WAITING LIST MANAGEMENT
Control who can join and when
The days of managing waiting lists on spreadsheets are over.
Empower prospective members to register their details, pay deposits and apply to join online. Or choose to manage the process offline instead. Either way, managing both active and prospective members in the same database will help you control who can join and when.
Charge a deposit to join the waiting list ? Use Clubmate to accept payment before you accept them on the list. The payment is auto-reconciled against their record, making it easier to keep track of who has paid, when they applied and when it’s their turn to be invited to join.
- Accept upfront payment for waiting list deposits
- Keep track of who is next in line
- Send invitations via email, SMS or push notification
- Control applications with promo codes
- Let the angler do the work for you
- All payments reconciled against the members record automatically
HASSLE FREE MEMBERSHIP CONFIRMATION
Send proof of membership without lifting a finger (or licking a stamp)
With automatic membership confirmations being sent via email, you can provide your members with everything they need to know about your syndicate without the cost or hassle of dealing with the post.
And if photo ID cards are required for proof of membership, we can deliver those for you too.
- Fishery branded Photo ID cards sent direct to the members door
- Customisable membership confirmations automatically sent via email
- Enhance the image of your syndicate with professional, personalised ID cards that actually fit in your wallet.
NO MORE CHASING PAYMENTS
Get paid quicker
Make it easy to get paid and you’ll get paid quicker.
Clubmate provides a simple process for members to pay their membership fees, securely online from any device, 24/7.
You can accept payment by card, direct debit, cash or cheque.
Online payments are automatically reconciled against each member record in your database, removing any chance of missed or duplicate payments.
Choose between once off or recurring payments and allow the system to collect your money on auto-pilot.
- Accept online payments by debit card, credit card and direct debit.
- Real-time financial reporting highlights who has paid and who hasn’t.
- Take online payments for memberships, tickets, bookings and more.
- Online payments are automatically reconciled against each member.
KEEP IN TOUCH, EFFORTLESSLY
Individual or group messages, straight from your database
Clubmate helps keep all of your contacts in one place, allowing to you to stay in touch with just a few clicks.
Send and receive messages via email, text and push notification and make sure you get important information to your anglers, when it matters most.
Use message automation to automatically trigger messages such as renewal reminders, catch return requests, overdue payment notifications + more based on triggers and timings that you decide.
- Send individual or group messages direct from your database
- Deliver fishery reports, announcements and important renewal information electronically
- Set up automatic message templates that are triggered & sent based on specific member activity
KEEP TRACK OF YOUR SUCCESS
Financial reporting & member analytics, at your fingertips
Keep track of how your syndicate is performing.
Our easy-to-use reports give you precious insights into the health of your syndicate and provide much needed transparency of your financials.
You’ll get reports on membership sales, payments & bookings at the click of a button. And if you want to print them off, you can do that too.
- Track all payments – successful, failed and overdue, in real-time
- Keep on top of member analytics
- Gain transparency of your finances